An Exceptional Customer Experience

Purchasing a new home?

 

Congratulations on your decision to buy a new home! There are many important things to consider throughout the process, especially if you're a first-time homebuyer.

"Hi! I just wanted to say thank you to both of you for all of your help, guidance, and patience with me through this process. I couldn't have asked for a better experience with you all and I am so grateful. So thank you so much for all that you do! You all are the absolute best :) If I ever find myself doing this process again (hopefully not for a long time!) I know exactly where to go." -Kelsey R

"I would 100% recommend Helms Mortgage to anyone in the home buying process! They are by far the best option out there!” – Brittany M

“I recently worked with The Helms Team on my mortgage when I relocated. They were extremely knowledgeable and helped me find the right mortgage solution from variety of options. They remained engaged throughout the entire application process; they even helped me manage a late change without impacting my closing timeline. They went over-and-above during the closing process - helping me make sure that the funding was approved so I could get my house keys on time!  I highly recommend the Helms team and would gladly work with them again.” - Al C

“You guys were life savers! After one of the worst experiences I’ve been through, with my first lending process and ending up homeless, Kathryn and Heather came in and saved the day. Very informative and communication was great, they ended up figuring everything out and got our family into the house of our dreams, 1 week before the 4th addition of our family arrived. I am beyond grateful for their hard-work & I would recommend them to anyone.” – R Dolan 

“As someone who is self-employed, it was critical for me to have options when looking into applying for a mortgage. Helms Mortgage not only made it possible for me to purchase my first home, but they were with me through every step, answering all of my questions and seeking out the very best solution for me. I can’t stress enough how important and helpful they were to me in my home buying process.” Emma V

“I especially want to express my gratitude to Kathryn Bornac. This is the second loan I have done with Kathryn and Helms Mortgage and I would not deal with anyone else.  She is very knowledgeable, patient, and has an outstanding way of dealing with customers.  I also want to acknowledge Jennifer McCammon and her excellent customer service and professionalism.   I truly can not say enough good things about both Kathryn and Jennifer.  Thank you both for working with me and holding my hand through this entire process.” - Cathy D

Want to give us a review? We'd love to have your feedback on how we did. Thanks!